Programs Manager

ACA supports the people who power the field of artist residencies — administrators, artists, culture bearers, creatives, volunteers, neighbors and community members — the organizations and programs that provide time, space and resources for artists to advance their creative practice. Artists and artist residencies are at the center of our work.

Type of Employment
Full time
Type of Role
Salary Level or Range
$55,000 - $60,000 annually
This is a remote position
Remote Details

Fully remote office. The majority of administrative work and meetings are conducted virtually and the majority of staff work from a home office except when required to be on-site for programs and meetings.


Providence, RI
United States

How to Apply

Please apply via this link by Friday, June 9, 2023.

URL to Job Post
Application Closing Date
Description and Qualifications

ABOUT THIS POSITION: The primary function of this role is to oversee the implementation of ACA programs while fostering field-wide learning opportunities. Current ACA programs include: Equitable Capacity Workshops, Emerging Program Institute, #ResidenciesConnect, Field Conversations, and an annual ACA Conference. This person will work in collaboration with the Managing Director of External Affairs to develop new programs such as in-person regional convenings, digital initiatives, and a new resource library.


Fosters field-wide exchange, so that know-how, information, and experience is shared through ACA’s programs.
Manages the content on the organization’s knowledge and learning platforms.
Develops plan and strategy in concert with Managing Director of External Affairs and the Programs team for asynchronous, live and virtual programming.
Captures the experiential knowledge of field leaders and experts to grow the content management system.
Manages the logistics, set-up, design, and implementation of programs capturing activities, including meetings, focus groups, and workshops.
Source and identify key partners and collaborators for facilitated  workshops and programs.
Serves as one of the primary facilitators/leaders of the workshop.
Manage and guide partners, collaborators, participants to keep programs aligned to organizational mission, vision, values, and goals.
Shepherd programs from ideation through execution.
Collaborate with the External Affairs team to ideate new virtual programs on social media platforms.
Supports the Managing Director in the cultivation of relationships with members, artists, and partners.
Gather data and information to inform all External Affairs operations.
Travels occasionally to serve as primary on-site representative for in-person programs (regional gatherings and annual conference).
Learns and evaluates current program platforms, researches new innovative tools and platforms to enhance programs.
Supervises and mentors Program Administrator, and monitors the internal capacity of the programs team.
Distill, organize, and present key learnings from workshops to aid in informing organizational decisions and development of evaluation tools to be used in programming and resource library
Support ACA member services + website (residency directory,  membership queries, programming information, website + tech support)  on a daily basis
Other duties as assigned by the Managing Director EA


Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff, external partners, program faculty, and artists
Strong written and verbal communication skills
Demonstrated proactive approaches to problem-solving with strong decision-making capability
Supervisory experience and group facilitation skills
Emotional maturity
Highly resourceful team-player, with the ability to also be extremely effective independently
Demonstrated ability to achieve high performance goals and meet deadlines


H.S. Diploma or G.E.D.
Strong work tenure: 4-6 years of experience of non-profit administrative experience
Experience working with an arts service organization preferred, but not required.
Experience and interest in program/project management, event management, partnership development, and community learning
Proficient in Microsoft Office, Zoom, Airtable, Google Suite

REPORTS TO: Managing Director of External Affairs

SUPERVISES: Program Coordinator

BENEFITS: paid holidays, accrued vacation + sick time, 401k after one year with 3% employer contribution, intermittent travel for staff and board retreats, convenings or programs, employer contribution towards insurance, quarterly work from home stipend, at minimum participation in 3 community rest weeks.